Effective September 27, 2026

Privacy Policy

What we collect

We collect the email address you use to sign in, the home records you choose to create, and the photos, documents, notes, appliance details, receipts, manuals, warranties, maintenance information, and other content you upload. We also process ordinary technical information needed to operate and secure the service, such as request timing and error logs.

How we use it

We use your information to authenticate your account, store and organize your home record, analyze uploads, answer questions from your stored record, provide support, prevent abuse, and operate billing.

Service providers

Bottom Drawer uses cloud and processing providers to operate the service. Cloudflare provides application hosting, database, file storage, networking, and transactional email. OpenAI processes content when Bottom Drawer analyzes an upload or answers an AI-assisted question. Stripe processes payments and subscription management. Payment-card details are handled by Stripe rather than stored by Bottom Drawer.

Account separation and security

Home records are scoped to signed-in accounts and authorization is checked on the server before protected home data or files are returned. We use secure session cookies, private object storage, encrypted service secrets, HTTPS, and other safeguards. No internet service can promise absolute security.

Retention and deletion

We keep account and home information while the account is active or as needed to operate the service, resolve disputes, prevent abuse, and meet legal obligations. Contact us if you want to request export or deletion of your account and stored home record while self-service tools are still being developed.

Your choices

You control what you upload. You may correct or delete stored objects in the product and may cancel future subscription renewal through the billing portal when available.

Children

Bottom Drawer is intended for adults managing a household and is not directed to children under 13.

Changes

We may update this policy as the service changes. The effective date above will be updated when material changes are published.

Contact

Bottom Drawer is operated by Operation Moonworks LLC. Questions or privacy requests may be sent to thomas@operationmoonworks.com.